Sometimes, no matter how much you prepare, you end up in a roadside situation that you just couldn’t anticipate. Thankfully, Mercedes-Benz Roadside Assistance is there to lend a helping hand whenever you need one. You’re automatically enrolled for Mercedes-Benz Roadside Assistance with your New Vehicle Limited Warranty, Extended Limited Warranty, or Certified Pre-Owned (CPO) Limited Warranty.
The New Vehicle Limited Warranty goes through the first four years or 50,000 miles that you own your car, extended warranties can be purchased to extend coverage through seven years or up to 100,000 miles, the the CPO Limited Warranty covers your car for the first year you own it, and the CPO Extended Limited Warranty is available in one- or two-year packages with unlimited mileage.
If you would like to check the status of your Limited Warranty or explore options to extend your coverage, you can do so through your Mercedes-Benz ownership portal or your dedicated associate here at Mercedes-Benz of Fredericksburg.
Mercedes-Benz Roadside Assistance has a variety of available services, including:
Owning a Mercedes-Benz is a truly special experience thanks in part to the exceptional care that owners receive from Mercedes-Benz. Should you need an emergency fuel delivery, a jump start, a fix for a flat tire, or a tow, Mercedes-Benz dedicated technicians will be on the scene shortly to get you back on the road as soon as possible.
Mercedes-Benz Roadside Assistance may also be able to assist you with trip interruption service. If you are more than 100 miles from home and your Mercedes-Benz becomes inoperable and must remain at the nearest dealership overnight for service, you may be eligible to have up to three nights of lodging, food, and expenses covered by Mercedes-Benz.
Contacting Mercedes-Benz Roadside Assistance is simple: you can call 1-800-367-6372, push the Mercedes-Benz Me and E-Call button in your vehicle, or use the Mercedes-Benz me app to request service.
Although Roadside Assistance is a wonderful resource in times of need, no one prefers a delay caused by a flat tire, dead battery, or mechanical breakdown. To keep your Mercedes-Benz in top shape and avoid road delays, be sure to schedule regular maintenance with us at Mercedes-Benz of Fredericksburg. You can schedule your factory-recommended maintenance or service for any mechanical concern online today.